DOCUMENT:Q128606 08-AUG-2001 [winnt] TITLE :Network Connectivity Problems with NetFlex-L ENET/PCI NIC PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use an Integrated NetFlex-L ENET/PCI (PCNTN3.SYS) network interface card (NIC) in Windows NT version 3.5 on Compaq computers, the following network connectivity problems may occur: - Client computers may disconnect. - Your computer may not respond to client computer requests. CAUSE ===== This problem occurs when interrupts are disabled in the deferred processing, interrupt processing, and reset routines. RESOLUTION ========== To correct this problem, obtain and install the PCNTN3.SYS driver (version 2.27) included in the Compaq Support Software Diskette (SSD), version 1.14 (SP1081). The Compaq products discussed here are manufactured by Compaq Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding the products' performance or reliability. Additional query words: prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.