DOCUMENT:Q127929  25-JUL-2001  [sms]
TITLE   :Systems Management Server: Error 5016 When Running INVMac
PRODUCT :Microsoft Systems Management Server
PROD/VER:winnt:1.0,1.1,1.2
OPER/SYS:
KEYWORDS:kbnetwork kbInventory smsinv

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you run INVMac (Inventory Agent program for Macintosh client computers) for
Microsoft Systems Management Server, the following error message appears:

   Error 5016 in file shicsetting.cp

CAUSE
=====

This error occurs when INVMac on the Macintosh client computer is not able to
find the server.

RESOLUTION
==========

To correct this problem:

1. Ensure the information in the [AppleServers] section of the SMS.INI file on
   the Macintosh client computer is correct as follows:

      [AppleServers]
      CurrentLogonServer=<zone>@<server name>
      Server1=<zone>@<server name>

2. Ensure that the DOMAIN.INI file contains the correct server information.

   If the SMS.INI file does not exist and the DOMAIN.INI file is located in
   Microsoft SMS system folder, then the Macintosh client computer was installed
   before the server updated the DOMAIN.INI file.

3. If a Macintosh client computer is not using Microsoft authentication, ensure
   that the properties of the SMS_SHR Macintosh volume allows Guest access. To
   do this, select "View/Modify Volumes" from the MacFile menu of the Windows NT
   File Manager. Select SMS_SHR and choose Properties. Ensure that the "Guest
   can use this volume" option is selected.

4. Ensure that the SMS Server is operational.

5. Ensure the network is operational.

6. Reset the Macintosh network connection in the Network Control Panel of the
   Macintosh client computer.

7. Ensure that the SMS Logon Server is running Services for Macintosh.

Additional query words: prodsms sfm mac SMS "No Server" System

======================================================================
Keywords          : kbnetwork kbInventory smsinv 
Technology        : kbSMSSearch kbSMS100 kbSMS110 kbSMS120
Version           : winnt:1.0,1.1,1.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.