DOCUMENT:Q126689  08-AUG-2001  [winnt]
TITLE   :STOP Msg: c000021a Logging on a Second Time to WinNT 3.51 w/ SP2
PRODUCT :Microsoft Windows NT
PROD/VER:3.51
OPER/SYS:
KEYWORDS:kbdisplay

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The information in this article applies to:

 - Microsoft Windows NT Workstation version 3.51 
 - Microsoft Windows NT Server version 3.51 
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SYMPTOMS
========

Under some video resolutions and using specific wallpaper bitmaps, when you log
in for the second time after rebooting on your Windows NT 3.51 computer with
Windows NT 3.51 Service Pack 2 installed, the following error message appears:

   Application error - WINLOGON.EXE The exception unknown software exception
   (0xc0000037) occurred in the application at location 0x77fa02fd

When you choose to terminate the application, the following STOP Message
appears:

   STOP:c000021a (fatal system error)

RESOLUTION
==========

Microsoft has modified the file, WINSRV.DLL, to correct this problem. Upgrade to
the latest Windows NT 3.51 U.S. Service Pack.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 3.51 U.S. Service
Pack 2. This problem was corrected in the latest Windows NT 3.51 U.S. Service
Pack. For information on obtaining the Service Pack, query on the following word
in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt

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Keywords          : kbdisplay 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : 3.51

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