DOCUMENT:Q126638 08-AUG-2001 [winnt] TITLE :STOP 0xA When Installing Madge Smart 16/4 Ringnode Adapter PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Windows NT version 3.5 using a Madge Smart 16/4 Ringnode Token Ring adapter, the system may stop responding (hang) or the following error message appears while attempting to start the network: STOP: 0x0000000A IRQL_NOT_LESS_OR_EQUAL RESOLUTION ========== According to Madge Networks Technical Support, you should: 1. Download an updated driver called NT35.ZIP from Madge Networks bulletin board system (BBS) at (408)-955-0262. 2. If you are installing a workstation or a member server, do not install the network during Windows NT version 3.5 Setup. If you are installing a Primary or Backup Domain Controller, contact Madge Networks Technical Support at (800) 876-2343 for more information. 3. Once Windows NT Setup is complete, manually install the network. To do so: a. Run Control Panel and choose Network. b. In the Network Settings dialog box select Add Software. c. Choose " Requires disk from manufacturer" from the Network Software list box. d. Select Continue and specify the location of the Madge network drivers. The Madge products discussed here are manufactured by Madge Networks, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt trap blue screen 0x0a 0x0000000a ring node ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.