DOCUMENT:Q126401 08-AUG-2001 [winnt] TITLE :Err Msg: "Not Enough Server Storage is Available to Process..." PRODUCT :Microsoft Windows NT PROD/VER:WinNT:3.1,3.5,3.51,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== While running Windows NT, the following error message appears: Not enough server storage is available to process this command. CAUSE ===== This indicates that Windows NT does not have enough paged pool memory available to process a command. This can happen when the PagedPoolSize is either set too small or when an application does not re-allocate memory correctly. Insufficient PagedPoolSize may be due to the fact that the INITIAL.INF file that shipped with Windows NT contains the following lines: Ifstr(i) $(STF_PRODUCT) == "LanmanNT" Ifstr(i) $(!STF_DOMAIN_ROLE) == "DC" Debug-Output "SETUP.INF: AddPdcMachineAccount for PDC of new domain..." LibraryProcedure STATUS, $(!LIBHANDLE), AddPdcMachineAccount $(!STF_COMPUTERNAME) Debug-Output "SETUP.INF: AddPdcMachineAccount returned: "$(STATUS) Endif shell "REGISTRY.INF" MakeQuotaEntries 48 24 Endif The call to REGISTRY.INF only happens for Windows NT servers, not workstations. The parameters passed to REGISTRY.INF are PagedPoolSize (48) and RegistrySizeLimit (24). The PagedPoolSize value over-rides the value calculated at bootup based on physical memory. The algorithm for calculating PagedPoolSize at bootup produces values approximating the physical memory size of the computer up to a maximum of 192 megabytes. For additional information on this algorithm, please see the following article(s) in the Microsoft Knowledge Base: Q126402: PagedPoolSize and NonPagedPoolSize Values in Windows NT 3.5 WORKAROUND ========== This problem can be worked around by using the registry editor to zero out the PagedPoolSize parameter. WARNING: Using the Registry Editor incorrectly can cause serious, system- wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of the Registry Editor can be solved. Use this tool at your own risk. The page pooled memory management parameters are located in: HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet \Control \Session Manager \Memory Management If the error is due to an application not re-allocating memory correctly, normal troubleshooting using tools such as Performance Monitor, or PMON.EXE (from the Windows NT Resource Kit) should be employed to isolate the problem component. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT Advanced Server version 3.1 and Windows NT Server version 3.5. This problem was corrected in Windows NT version 3.51. Additional query words: prodnt 3.10 poolcalc ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNT310Search Version : WinNT:3.1,3.5,3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.