DOCUMENT:Q125498 16-OCT-1999 [crossnet] TITLE :Print Manager Network Error with MS Network Client for MS-DOS PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:WINDOWS:3.1,3.11; winnt:3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Network Client for MS-DOS version 3.0 - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Microsoft Network Client for MS-DOS with Microsoft Windows: - The Microsoft Windows Print Manager network print queue status line displays: NETWORK ERROR - Print jobs do not appear in the network print queue. - Choosing Selected Net Queues from the Print Manager View menu results in the following error message: A general network error has occurred. Try Again. When you select OK, the print job dialog box appears. CAUSE ===== WORKAROUND ========== To work around these problems: 1. Run Print Manager 2. From the Options menu choose Network Settings. 3. Disable Update Network Display. The queue status changes to IDLE. An incorrect message appears at the top of the screen telling you that the printer is printing regardless of the real status of the printer. However, print jobs should now appear in the queue. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Network Client for MS-DOS, version 3.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt 3.50 3.11 3.10 win3x printman ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbZNotKeyword kbZNotKeyword3 kbNetworkClientSearch kbWin310 kbWin311 kbNetworkClient300DOS Version : WINDOWS:3.1,3.11; winnt:3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.