DOCUMENT:Q125218 08-AUG-2001 [winnt] TITLE :Madge Smart 16/4 AT Plus Ringnode Token Ring Adapter Fails PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Windows NT version 3.5 using a Madge Smart 16/4 AT Plus Ringnode Token Ring adapter, it may fail and the following error message appears: At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details. The following events are written to the system log of Event Viewer: Event ID: 5002, Source: MdgMPort, Type: Error Description: Adapter MdgMPort1: The adapter failed to initialize. Event ID: 7000, Source: Service Control Manager, Type: Error Description: The MdgMPort service failed to start due to the following error: A device attached to the system is not functioning. Event ID: 2012, Source: Srv, Type: Error Description: The server has encountered a network error. Event ID: 2504, Source: Server, Type: Error Description: The server could not bind to the transport \Device\Nbf_MdgMPort1. Event ID: 9006, Source: Nbf, Type: Error Description: Nbf could not find adapter \Device\MdgMPort1. Event ID: 9005, Source: Nbf, Type: Error Description: Nbf failed to bind to adapter \Device\MdgMPort1. CAUSE ===== This problem occurs when the Madge Smart 16/4 AT Plus Ringnode Token Ring adapter is configured for Normal software operating mode. This token ring adapter has two software operating modes: Normal mode and AT mode. By default, the adapter is set to Normal mode, and if the adapter is used in Normal mode, you can only use the drivers shipped with the Madge Token Ring adapter. If the adapter is used in AT mode, you can use previous versions of the drivers, and the Madge configuration software cannot override the I/O base address, Ring Speed, and SmartROM switch settings. RESOLUTION ========== To correct this problem, do the following: 1. Boot the system to MS-DOS. 2. Run ATPMODE.EXE (software utility that is shipped with the Madge Token Ring adapter to change the software operating mode) at the MS-DOS command line, as follows: ATPMODE /IO=0A20 /WRITE /MODE=AT NOTE: The command above is used if the I/O base address on the adapter is set to 0A20. Please refer to the Madge Token Ring adapter documentation for more information about this utility. 3. For more information, contact Madge Networks Technical Support at (800) 876-2343. The Madge products discussed here is manufactured by Madge Networks, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt nic netcard port ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.