DOCUMENT:Q124599 08-AUG-2001 [winnt] TITLE :Trumpet PPP Client Can Hang RAS PRODUCT :Microsoft Windows NT PROD/VER:3.50 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== A Trumpet WinSock Point-to-Point Protocol (PPP) client that connects to Windows NT Server version 3.5 Remote Access Service (RAS) can cause RAS to stop responding (hang) if the client doesn't log off gracefully using the Trumpet logoff script. CAUSE ===== The Trumpet WinSock PPP client sends a password authentication protocol (PAP) packet to establish a new connection on an established connection. Windows NT Server version 3.5 RAS does not handle this condition properly. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem was corrected in the latest US Service Pack for Windows NT. For information on obtaining this update, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt FTP exception ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search Version : 3.50 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.