DOCUMENT:Q124360 08-AUG-2001 [winnt] TITLE :Non Critical Error with IR32_32.DLL and Mitsumi IDE CD-ROM PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Windows NT version 3.5 from a Mitsumi IDE CD-ROM the following error message appears: Non Critical Error Error unable to open file IR32_32.DLL If you choose Continue Setup, Setup completes normally. CAUSE ===== This error message appears due to an incompatibility between the Mitsumi IDE CD-ROM and the Windows NT version 3.5 ATAPI.SYS driver. WORKAROUND ========== To work around this problem, copy IR32_32.DLL (an Indeo codec [compression/decompression] file used with multi-media video) from the \I386 directory of the Windows NT version 3.5 CD to the \%SYSTEMROOT%\SYSTEM32 directory after Windows NT version 3.5 is installed. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT Workstation and Windows NT Server version 3.5. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt cdrom CRMC FX-4004X atapi 1.2 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.