DOCUMENT:Q123317 24-JUL-2001 [sms] TITLE :SMS: Enabling Help Desk Options from Logon Servers Unsupported PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0.,1.1,1.2 OPER/SYS: KEYWORDS:kbnetwork kbConfig smshowto smsconfigkbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0., 1.1, 1.2 ------------------------------------------------------------------------------- SUMMARY ======= This article discusses enabling Help Desk Options on Systems Management Server clients by default from a logon server. MORE INFORMATION ================ Administrators cannot modify Registry settings or the DOMAIN.INI file on logon servers to force help desk options on clients to "Yes" or enabled by default. Remote control in a reasonably secure environment requires that the user intentionally make Help Desk Options available to ensure proper permission is granted. If an administrator is allowed to set Help Desk Options for a client, then important control is removed from the user, who is ultimately responsible for his or her own data security. It is possible to write an application to modify the SMS.INI file on clients with a Package Command Manager command and to place a copy of WUSER in the startup group. The implementation and use of an application designed to modify SMS.INI is not supported by Microsoft, and is entirely up to the administrator. Additional query words: sms prodsms munge ====================================================================== Keywords : kbnetwork kbConfig smshowto smsconfig kbfaq Technology : kbSMSSearch kbSMS110 kbSMS120 Version : winnt:1.0.,1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.