DOCUMENT:Q122701 08-AUG-2001 [winnt] TITLE :RAS Clients Select the Beginning Address in Static Pool PRODUCT :Microsoft Windows NT PROD/VER:3.5 4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 4.0 - Microsoft Windows NT Server versions 3.5, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If a DHCP server is not available or if you do not want DHCP to assign remote TCP/IP client IP addresses, a range of IP addresses can be given to a Remote Access Service (RAS) server for assignment to clients, which is called the static address pool. After you select the "Allow remote clients to request a predetermined IP address" option in the RAS Server TCP/IP Configuration dialog box and the RAS client selects the beginning static address as its IP address, the RAS client is unable to PING the remote network including the RAS server. CAUSE ===== This problem occurs when the RAS client requests the beginning IP address in the static address pool. This address is reserved for the RAS server's use and cannot be used by a RAS client. WORKAROUND ========== To work around this problem, request another IP address in the static address pool other than the beginning IP address in the pool. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT Workstation and Server versions 3.5, 3.51, and 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: point-to-point prodnt rasphone rasadmin ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS350 kbWinNTS350search Version : 3.5 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.