DOCUMENT:Q121869  08-AUG-2001  [winnt]
TITLE   :Mouse Stops Responding After Idle Period
PRODUCT :Microsoft Windows NT
PROD/VER:
OPER/SYS:
KEYWORDS:

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3.10 3.50

WINDOWS

kbhw

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The information in this article applies to:

 - Microsoft Windows NT Server version 3.1 
 - Microsoft Windows NT Workstation version 3.1 
 - Microsoft Windows NT Advanced Server, version 3.1 
 - Microsoft Windows NT Workstation version 3.5 
 - Microsoft Windows NT Server version 3.5 
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SYMPTOMS
========

Your mouse stops responding during idle periods. You must reboot your computer
to again control your mouse.

CAUSE
=====

The ROM BIOS on your computer does not correctly support your mouse port. This
problem has occurred on a Gateway 2000 P5/90 with an AMI BIOS and Microsoft
serial mouse.

RESOLUTION
==========

Upgrade your computer BIOS. In the case above, the AMI BIOS was upgraded to
revision 1.00.09.AX1T. Contact your hardware vendor for more information.

The Gateway and AMI products included here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: 3.10 prodnt
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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW310 kbWinNTSsearch kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search

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