DOCUMENT:Q120744 08-AUG-2001 [winnt] TITLE :Pro-Audio Spectrum SCSI on DELL Omniplex -> STOP Message PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== 3.50 WINDOWS kb3rdparty kbbug3.50 ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you attempt to install a MediaVision Pro Audio Spectrum 16-bit (PAS16) sound card (with the Trantor SCSI adapter) in a DELL Omniplex 560 (with an NCR810 SCSI controller for the internal C disk), you receive the following STOP Message on the first boot: STOP: INACCESSIBLE_BOOT_DEVICE. Remove the MV PAS16 card. Install. Re-insert the card. CAUSE ===== On the first boot of install, Windows NT automatic hardware detection looks for the boot device on the Trantor SCSI controller on the PAS16 card, cannot find it, and freezes. On later reboots, Windows NT has recorded in the registry that the NCR SCSI has the boot device, so it does not perform the auto-detection that causes the stop message. RESOLUTION ========== 1. Remove the MediaVision PAS16 card. 2. Install Windows NT. 3. Shutdown. 4. Re-insert the card. 5. Reboot. 6. Use the Control Panel's Drivers option to activate the PAS16 card. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available. The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.