DOCUMENT:Q120717 08-AUG-2001 [winnt] TITLE :Blue Screen: Init1 - System Processor PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== 3.10 3.50 WINDOWS kbother ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If there is corruption within certain Windows NT system files, a blue screen may appear with the following text at the top of the screen when you start your computer: Init1 System Processor CAUSE ===== This is due to corruption to system files which may include HAL.DLL, NTOSKRNL.EXE or other system files vital to starting Windows NT. (Note: Your HAL file may differ from others. Depending on your hardware environment, it could be called HAL486C.DLL, HALAST.DLL, HALCBUS.DLL, HALMCA.DLL, or HALNCR.DLL.) RESOLUTION ========== If the Server or Workstation is in a production environment, you must have an up-to-date Emergency Repair Disk (ERD). Using the ERD, you can choose the Verify System Files option to restore valid files from CD or disk. If the ERD is missing or corrupt itself, there is another workaround that may restore your system files: 1. Make a backup of your current Windows NT files. This includes the WINNT directory and all subdirectories. 2. Install Windows NT to a different directory. 3. Apply any relevant Service Packs. 4. From the newly installed Windows NT directory, copy the entire SYSTEM32 directory to the SYSTEM32 directory of the old installation. Additional query words: prodnt 3.10 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW310 kbWinNTSsearch kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.