DOCUMENT:Q118332 08-AUG-2001 [winnt] TITLE :S3 Video on Certain Dell Computers is Limited to 256 Colors PRODUCT :Microsoft Windows NT PROD/VER:3.5 OPER/SYS: KEYWORDS:kbhw kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SUMMARY ======= Although the S3 drivers shipped with Windows NT Workstation and Windows NT Server version 3.5 support more than 256 colors on computers that have the S3 801, 805, or 928 chip set, the RAMDAC on some Dell computers limits the colors displayed to 32K colors. Microsoft does not provide a 32K color driver for the S3 chip set; therefore, 256 is the maximum color depth on these computers. MORE INFORMATION ================ The computers affected by this limitation are the Dell 4xx/L, 4xx/M, 4xx/T, and the 4xx/ME. Some of these computers also come configured with Tseng chip sets and are therefore not affected by this limitation. The Dell products discussed here are manufactured by Dell Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt chipset ====================================================================== Keywords : kbhw kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search Version : 3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.