DOCUMENT:Q113192 08-AUG-2001 [winnt] TITLE :STOP Message: 0x0000000A with ARROW.SYS Driver PRODUCT :Microsoft Windows NT PROD/VER::3.1 OPER/SYS: KEYWORDS:kbother ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== If you installed the ARROW.SYS driver from Service Pack 2, your Adaptec SCSI Adapter may not be recognized or this STOP message appears: STOP 0X0000000A [0X00000012, 0X00000010, 0X00000001, 0X80269287 ] Memory at 12 was referenced at IRQL 16 for 1 access form 80268000 Address 80269287 has base at 80268000 - ARROW.SYS STATUS ====== Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem has been corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt blue trap ====================================================================== Keywords : kbother Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNT310Search kbWinNTW310Search Version : :3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.