DOCUMENT:Q107744 08-AUG-2001 [winnt] TITLE :Cannot Access a Joliet Formatted CD Created by Easy-CD Pro 95 PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kbenv kbhw kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You cannot access a CD-ROM in Windows NT that was created by Easy-CD Pro 95 using Joliet format. CAUSE ===== When you write files with file names containing certain European characters, Easy-CD Pro 95 writes the file names and folder names in a nonstandard Joliet format that Windows NT cannot interpret. RESOLUTION ========== To resolve this problem, upgrade to Easy-CD Pro 95 version 2.11 or later. The upgrade can be downloaded from: http://www.adaptec.com/support/cdrec/download.html NOTE: Because Web sites are constantly updated, the site address may change without notice. If this occurs, link to the Adaptec home page at the following address or contact Adaptec directly: http://www.adaptec.com/ MORE INFORMATION ================ Easy-CD Pro is manufactured by Adaptec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: Incat noncompliance ====================================================================== Keywords : kbenv kbhw kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.