DOCUMENT:Q107358 21-FEB-2002 [winnt] TITLE :ICL ErgoPRO DXG/66 "Non-Accessible Boot Device" PRODUCT :Microsoft Windows NT PROD/VER::3.1 OPER/SYS: KEYWORDS:kbhw kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== Windows NT does not install properly on ICL ErgoPRO DXG/66 computers. Please note that this computer is not supported by Windows NT at this time. After the first reboot during Windows NT setup [after Disk 9], the following message is displayed: Non-accessible boot device. The same problem exists with CD-ROM installs. CAUSE ===== The ICL ErgoPRO DXG/66 computer is not supported by Windows NT at this time. In addition, problems have been encountered with its NCR53C94 SCSI controller. RESOLUTION ========== The following procedure has been found to resolve this problem. However, it is not confirmed. Microsoft does not warranty this procedure and does not officially support the ICL ErgoPRO DXG/66 in any manner. 1. Acquire ICL System BIOS version (1.13) or later from ICL (British manufacturer). 2. Disable the on-board SCSI controller. 3. Replace the default NCR53C94 SCSI controller with one supported by Windows NT such as an Adaptec 1540b. Additional query words: prodnt Ergo Pro error ====================================================================== Keywords : kbhw kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : :3.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.