DOCUMENT:Q105328 08-AUG-2001 [winnt] TITLE :Cannot Log On to Domain, Lowercase Extended Characters PRODUCT :Microsoft Windows NT PROD/VER:3.1 OPER/SYS: KEYWORDS:kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Advanced Server, version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== After changing the password of a Macintosh client computer from a Windows NT computer, you can no longer log on to the domain. CAUSE ===== This problem occurs if you use lowercase, extended characters in your password. Windows NT Services for Macintosh does not correctly handle lowercase, extended characters in passwords. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: sfm prodnt ====================================================================== Keywords : kbinterop Technology : kbWinNTsearch kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNT310Search Version : 3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.