DOCUMENT:Q103361 07-SEP-2001 [winnt] TITLE :16-Bit Windows-Based Applications May Hang w/Network Printer PRODUCT :Microsoft Windows NT PROD/VER:3.1 4.0 OPER/SYS: KEYWORDS:kbnetwork kbprint kbPrinting ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- In Windows NT, if you lose your connection to a network printer and it is set as the default printer, 16-bit Windows-based applications may load significantly slower than usual or appear to hang completely. When 16-bit Windows-based applications, such as Write, attempt to load, they may search for a printer. If the printer is a network printer and the connection has been broken, the application may load very slowly or appear to hang. WORKAROUND ========== To work around this problem, install a local printer and set it as the default, reestablish the network connection, or remove the network connection entirely. MORE INFORMATION ================ Steps to Reproduce Problem -------------------------- 1. In Print Manager, connect to a network printer and set it as your default printer. 2. Close Print Manager and return to Program Manager. 3. Open Write from the Accessories group twice. NOTE: The reason for doing this twice is that if no other 16-bit Windows-based applications have been loaded, the first launch of Write will take longer because it has to load the 16-bit Windows Subsystem. 4. Notice the time Write takes to load. 5. Close all instances of Write. 6. Unplug the network cable from the network card. NOTE: Consult with your Network Administrator before removing any network hardware. 7. Restart Write and notice the extra time it takes to load. Additional query words: prodnt wow ====================================================================== Keywords : kbnetwork kbprint kbPrinting Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW310 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : 3.1 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.