DOCUMENT:Q102624 07-SEP-2001 [winnt] TITLE :Setup Does Not Support Installing Multiple Mouse Drivers PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.1,3.5,3.51; : OPER/SYS: KEYWORDS:kbprint kbPrinting ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1,3.5,3.51 - Microsoft Windows NT Workstation version 3.1,3.5,3.51 - Microsoft Windows NT Advanced Server ------------------------------------------------------------------------------- SYMPTOMS ======== Windows NT Setup allows you to install a single pointing device. If you later use Setup to change to another pointing device, the first pointing device is disabled. This can present a problem, especially for users with portable machines that use one mouse type when the machine is in a docking station and a different mouse type when not in the docking station. CAUSE ===== This is by design. RESOLUTION ========== If you have mouse support in only one of your machine's configurations, do the following: 1. Make sure both drivers are present on the machine. Setup never deletes driver files. Once you run Setup and select Mouse Port Mouse to install drivers, they remain on the machine until you explicitly delete them from the DRIVERS directory. 2. In Control Panel, choose the Devices icon, and make sure all relevant mouse drivers are marked with the System startup type (use the Startup button if necessary). The following table lists the mouse types and corresponding drivers for those drivers Microsoft supplies: Mouse Type Driver ---------------------------------------------------------- Microsoft Mouse Port Mouse (includes BallPoint) i8042prt Logitech Mouse Port Mouse i8042prt Microsoft InPort Bus Mouse inport Microsoft Serial Mouse sermouse Microsoft BallPoint Serial Mouse sermouse Logitech Serial Mouse sermouse Microsoft (green buttons) or Logitech Bus Mouse busmouse For the Compaq LTE and other machines in which one configuration involves a Microsoft Mouse Port Mouse (also known as a PS/2-compatible mouse), the solution is even simpler. The keyboard and PS/2-compatible mouse share a driver; therefore, the Mouse Port Mouse support is available without additional charge if you install the other mouse type (usually serial) during Setup, everything will work from then on with no further intervention. Additional query words: prodnt ====================================================================== Keywords : kbprint kbPrinting Technology : kbWinNTsearch kbWinNTWsearch kbWinNTSsearch kbWinNTAdvSerSearch Version : winnt:3.1,3.5,3.51; : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.