DOCUMENT:Q183654 TITLE :IBM DTTA-351010 10.1 GB Drive Capacity Is Inaccurate PRODUCT :Microsoft Windows NT PROD/VER:4.00 OPER/SYS:WINDOWS KEYWORDS:kbbug4.00 kbfix4.00 kbfile kbbug kbfix --------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 --------------------------------------------------------------------- SYMPTOMS ======== Windows NT may incorrectly report the size of the 10.1-gigabytes (GB) capacity IBM DTTA-351010 fixed disk drive to be 7,550 megabytes (7.5 GB) even though the System BIOS supports INT 13 extensions and can see the full capacity of the drive. RESOLUTION ========== To resolve this problem, obtain the following fix by contacting Microsoft Technical Support or wait for the next Windows NT service pack. This fix should have the following time stamp: 01/26/98 03:16p 26,448 Atapi.sys (Intel) 01/26/98 03:12p 60,336 Atapi.sys (Alpha) This hotfix has been posted to the following Internet location: ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/ hotfixes-postSP3/atapi-fix/ NOTE: The above link is one path; it has been wrapped for readability. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix. Contact Microsoft Technical Support for more information. MORE INFORMATION ================ The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 4.00 hard drive driver ============================================================================ THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.