DOCUMENT:Q179107
TITLE   :STOP 0x0000000A in Raspptpe.sys on a Windows NT PPTP Server
PRODUCT :Microsoft Windows NT
PROD/VER:4.00
OPER/SYS:WINDOWS
KEYWORDS:kbbug4.00 kbfix4.00 NTSrvWkst nttcp

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The information in this article applies to:

 - Microsoft Windows NT Workstation version 4.0
 - Microsoft Windows NT Server version 4.0
 - Microsoft Routing and Remote Access Service Update for Windows NT
   Server version 4.0
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SYMPTOMS
========

You may experience a STOP 0x0000000A in Raspptpe.sys on a Point-to-Point
Tunneling Protocol (PPTP) server running Windows NT while PPTP clients are
connecting.

CAUSE
=====

The problem can be caused by an improperly formatted PPTP control packet
from a PPTP client.

RESOLUTION
==========

To resolve this problem, obtain the following fix or wait for the next
Windows NT service pack.

PPTP-fix has been superseded by PPTP3-fix. You can find the latest hotfix
at the following Microsoft ftp site:

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/
   hotfixes-postSP3/pptp3-fix/

NOTE: The above link is one path; it has been wrapped for readability.

You can find the original hotfix at the following Microsoft ftp site:

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/
   hotfixes-postSP3/archive/pptp-fix/

NOTE: The above link is one path; it has been wrapped for readability.

WARNING: If you install the original (archived) version of this hotfix
AFTER you apply the later version, your system may become unusable.
Microsoft does not recommend you install the original hotfix after
applying the later version.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0.
A supported fix is now available, but has not been fully regression tested
and should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next Service Pack that contains this fix.
Contact Microsoft Technical Support for more information.

Additional reference words: 4.00 3.51 

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