DOCUMENT: Q108261 04-Nov-1996 
TITLE   : Windows NT Hangs on Shutdown with Certain PCMCIA Devices
PRODUCT : Microsoft Windows NT
PROD/VER: 3.51 4.00
OPER/SYS: WINDOWS
KEYWORDS: kbsetup kbbug3.51 kbbug4.00 kbfix3.51 kbfix4.00

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The information in this article applies to:

 - Microsoft Windows NT Workstation versions 3.51 and 4.0
 - Microsoft Windows NT Server versions 3.51 and 4.0
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SYMPTOMS
========

Windows NT fails to shutdown correctly on some computers that have PCMCIA
devices installed.

RESOLUTION
==========

Obtain the following update or wait for the next Service Pack.

A modified PCMCIA driver for Windows NT, and instructions for installing
them, are available from Microsoft support channels or directly from the
following Internet locations:

For Windows NT 3.51:

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT351
   /hotfixes-postSP5/pcmcia-fix

For Windows NT 4.00:

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40
   /hotfixes-postSP1/pcmcia-fix

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT versions 3.51
and 4.0. A supported update for PCMCIA driver Windows NT versions 3.51 and
4.0 is now available, but has not been fully regression-tested and should
be applied only to systems experiencing this specific problem. Unless you
are severely impacted by this specific problem, Microsoft recommends that
you wait for the next Service Pack that contains this update. Contact
Microsoft Product Support Services for more information.

KBCategory: kbsetup kbbug3.51 kbbug4.00 kbfix3.51 kbfix4.00
KBSubcategory: ntdriver nthw
Additional reference words: prodnt 4.00 3.51

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