1. This hotfix is packaged in an auto-install format. Type the executable name to install it. For example, type "smssfixi" for x86 platforms or "smssfixa" for Alpha platforms (without the quotation marks). 2. The files can also be extracted from the hotfix without installing them. To do this, copy the hotfix to a temporary directory, and type "smssfixi /x" or "smssfixa /x" (without the quotation marks). After extracting the files, the hotfix can be installed by typing "hotfix" (without the quotation marks). NOTE: To obtain the symbol files, simply follow the instructions in step 2 above.