DOCUMENT:Q236405 TITLE :Terminal Server License Service May Not Start on 2/29/2000 PRODUCT :Windows NT Server, Terminal Server Edition PROD/VER:4.0 OPER/SYS:WINDOWS NT KEYWORD :kbbug4.00 kbfix4.00 ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0, 4.0 SP4, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start the Licensing service on your computer running Windows NT 4.0, Terminal Server Edition, on February 29, 2000, the service may not start. An error message is written to the Event Viewer System log. Note that this problem does not prevent your computer from connecting to the terminal server. However, the license service is not able to track new clients that have not already obtained a license until the Licensing service is started. RESOLUTION ========== A supported software update that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT 4.0, Terminal Server Edition service pack that contains this software update. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the software update. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://www.microsoft.com/support/supportnet/overview/overview.asp The English version of this software update should have the following file attributes or later: Date Time Size File name Platform ------------------------------------------------------------- 07/01/99 06:27p 165,648 Lserver.exe x86 07/01/99 06:32p 205,584 Lserver.exe Alpha This software update has been posted to the following Internet location as Licfixi.exe (x86) and Licfixa.exe (Alpha): ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40tse/ Hotfixes-PostSP4/Y2K/License-fix/ STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. Additional query words: tse wts ============================================================================ THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.