DOCUMENT:Q317692 06-AUG-2002 [winnt] TITLE :Unable to Map Error Code 1240 PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kbenv kberrmsg kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== A server may log the following event: Event Type: Error Event Source: Server Event Category: None Event ID: 2510 Date: date Time: time User: N/A Computer: computer name Description: The server service was unable to map error code 1240. CAUSE ===== The Server service could not find the correct message to which to map this error code. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems determined to be at risk of attack. Please evaluate your system's physical accessibility, network, and Internet connectivity, and other factors to determine the degree of risk to your system. If your system is sufficiently at risk, Microsoft recommends that you apply this fix. Otherwise, wait for the next Windows NT service pack service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix should have the following file attributes or later: Date Time Version Size File name --------------------------------------------------------- 22-Feb-2002 17:28 4.0.1381.7135 73,488 Srvsvc.dll STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ The hotfix that is described in this article makes it possible for the correct message to be logged. The error message that is described in the "Symptoms" section of this article is an attempt to notify an admistrator that the Server service returned the following error: ERROR_LOGIN_WKSTA_RESTRICTION Additional query words: ====================================================================== Keywords : kbenv kberrmsg kbtool Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : :4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.