DOCUMENT:Q316864 08-MAY-2002 [iis] TITLE :Problems with Adobe Acrobat 5.0 After You Install URLScan PRODUCT :Internet Information Server PROD/VER::4.0 OPER/SYS: KEYWORDS:kbWinNT400PreSP7Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive the following error messages in Microsoft Internet Explorer after you install URLScan: File does not begin with '%PDF-'. -or- The file is damaged and cannot be repaired CAUSE ===== In the Urlscan.ini file, RemoveServerHeader is set to 1. RESOLUTION ========== The update for this problem is included in the "MS02-018: April 2002 Cumulative Patch for Internet Information Services". For additional information about how to obtain this patch, click the article number below to view the article in the Microsoft Knowledge Base: Q319733 MS02-018: April 2002 Cumulative Patch for Internet Information Services WORKAROUND ========== To work around this problem, set RemoveServerHeader to 0. STATUS ====== Microsoft has confirmed that this problem could result in some degree of security vulnerability in Microsoft Internet Information Server 4.0. MORE INFORMATION ================ Permitted values for RemoveServerHeader are 0 and 1. If the value is 1, URLScan removes the server header on all responses. If the value is 0, URLScan does not remove the server header on all responses. The default value for RemoveServerHeader is 0. Note that this feature is only available if URLScan is installed on IIS 4.0 or later. REFERENCES For additional information about the URLScan security tool, click the article number below to view the article in the Microsoft Knowledge Base: Q307608 INFO: Availability of URLScan Security Tool For more information, see the following Knowledge Base article: Q313489 You Can Place Content Headers in the Body of a Response If an ISAPI Filter Is Installed Additional query words: IIS hotfix hot fix qfe quick engineering patch security_patch kbIIS400500510April2002Rollup ====================================================================== Keywords : kbWinNT400PreSP7Fix Technology : kbiisSearch kbiis400 Version : :4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.