DOCUMENT:Q316382 06-AUG-2002 [sna] TITLE :The "SNACFG USER" Command Does Not Work for Long User Names PRODUCT :Microsoft SNA Server PROD/VER::4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4 OPER/SYS: KEYWORDS:kberrmsg kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 - Microsoft Host Integration Server 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== The user function in Snacfg.exe lists information about a user in the configuration file. The syntax of the command is: snacfg #com.cfg user \ If you use this command with a user name (including the domain name) that is longer than 20 characters, one of the following symptoms occurs: - Snacfg returns a "User not found" error message. - Snacfg returns information about an incorrect user. This symptom occurs if another user name that is exactly 20 characters long and matches the first 20 characters of the requested user name exists in the configuration file. CAUSE ===== These symptoms occur because Snacfg truncates the username parameter after 20 characters. STATUS ====== Microsoft has confirmed that this is a problem in SNA Server 4.0 and Host Integration Server 2000. Additional query words: HIS HIS2000 ====================================================================== Keywords : kberrmsg kbtool Technology : kbAudDeveloper kbSNAServSearch kbHostIntegServ2000 kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 kbSNAServ400SP4 Version : :4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.