DOCUMENT:Q315718 09-MAY-2002 [sms] TITLE :SMS: Windows File Protection Message During Client Installation PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbenv kberrmsg kbsetup kbtool kbsms200 kbsms200bug kbsms200preSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== During the base installation of the Systems Management Server (SMS) client, you may receive the following error message on your Microsoft Windows XP-based computer: Windows File Protection Files that required for Windows to run properly have been replaced by unrecognized versions. To maintain system stability. Windows must restore the original versions of these files. Insert your Windows XP Professional CD-ROM now. The System Event log may contain the following informational Windows File Protection 64005 events: The protected system file snmpthrd.dll was not restored to its original, valid version because the Windows File Protection restoration process was cancelled by user interaction, user name is smsadmin. The file version of the bad file is 1.10.698.0. The protected system file snmpcl.dll was not restored to its original, valid version because the Windows File Protection restoration process was cancelled by user interaction, user name is smsadmin. The file version of the bad file is 1.10.698.0 WORKAROUND ========== To work around this problem, install the WMI SNMP Provider by using the Add/Remove Programs tool in Control Panel. This process copies the Windows XP versions of the Snmpcl.dll and Snmpthrd.dll files into the Windows\System32\Wbem folder. Because these files are a later version than the files that are included with SMS, the SMS Wbemsdk.exe tool will not try to overwrite those files. With SMS 2.0 Service Pack 4 (SP4) and later, SMS no longer tries to install these files. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4. MORE INFORMATION ================ The SMS Wbemsdk.exe tool contains version 698 of Windows Management Instrumentation (WMI), and the SMS base installation runs Wbemsdk.exe on Windows XP-based computers that have WMI version 2600. However, before SMS 2.0 SP4, Wbemsdk.exe would install the Snmpcl.dll and Snmpthrd.dll files before an evaluation of the WMI version. The installation script was then stopped because of a later version of WMI already being installed. Additional query words: prodsms ====================================================================== Keywords : kbenv kberrmsg kbsetup kbtool kbsms200 kbsms200bug kbsms200preSP4fix Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.