DOCUMENT:Q313677 22-JAN-2002 [sna] TITLE :BUG: Servers Are Removed from List When There Is a Blank String PRODUCT :Microsoft SNA Server PROD/VER::4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4 OPER/SYS: KEYWORDS:sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix Kbhostintegserv2000 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 - Microsoft Host Integration Server 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== If a blank string (one or more spaces) is displayed in the "Locate servers by Server Name" box in the SNA Server client or Host Integration Server (HIS) 2000 End-User client for Microsoft Windows 95 or Microsoft Windows 98, the next time that you view the client configuration, no servers are listed. When you access a host session, you may receive a message indicating that no SNA Servers or Host Integration Servers can be found in the subdomain. NOTE: This issue is not seen with SNA Server for Microsoft Windows NT or the HIS 2000 Admin client. In some cases, when the SNABase service is stopped and restarted, a Drwtsn32.log file is generated if Drwtsn32.exe is configured as the default debugger. When this occurs, the Drwtsn32.log file will look similar to the following: Application exception occurred: App: exe\snabase.dbg (pid=209) When: 7/25/2000 @ 14:12:10.423 Exception number: c0000005 (access violation) . .[Data omitted] . State Dump for Thread Id 0xce eax=00000001 ebx=00000000 ecx=00000001 edx=00baf12c esi=00000001 edi=00000000 eip=77f93e0c esp=00bae944 ebp=00baeda8 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206 function: wcstombs 77f93de8 f645f820 test byte ptr [ebp-0x8],0x20 ss:01aad7ae=?? 77f93dec 0f8451030000 je wcstombs+0x15e4 (77f94143) 77f93df2 3bc3 cmp eax,ebx 77f93df4 7508 jnz wcstombs+0x129f (77f93dfe) 77f93df6 a14c70fa77 mov eax,[fltused+0x35c (77fa704c)] ds:77fa704c=77f9daa0 77f93dfb 8945f0 mov [ebp-0x10],eax ss:01aad7ae=???????? 77f93dfe 8b4df0 mov ecx,[ebp-0x10] ss:01aad7ae=???????? 77f93e01 33ff xor edi,edi 77f93e03 395df4 cmp [ebp-0xc],ebx ss:01aad7ae=???????? 77f93e06 0f8e6c030000 jle wcstombs+0x1619 (77f94178) FAULT ->77f93e0c 8a01 mov al,[ecx] ds:00000001=?? 77f93e0e 84c0 test al,al 77f93e10 0f8462030000 je wcstombs+0x1619 (77f94178) 77f93e16 8b15186efa77 mov edx,[fltused+0x128 (77fa6e18)] ds:77fa6e18=77fa6e22 77f93e1c 0fb6c0 movzx eax,al 77f93e1f f644420180 test byte ptr [edx+eax*2+0x1],0x80 ds:00efea08=?? 77f93e24 7401 jz wcstombs+0x12c8 (77f93e27) 77f93e26 41 inc ecx 77f93e27 41 inc ecx 77f93e28 47 inc edi 77f93e29 3b7df4 cmp edi,[ebp-0xc] ss:01aad7ae=???????? 77f93e2c 7cde jl wcstombs+0x12ad (77f93e0c) WORKAROUND ========== To work around this issue, remove any spaces in the client configuration. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server 4.0. Microsoft has confirmed this to be a problem in Host Integration Server 2000. Additional query words: ====================================================================== Keywords : sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix Kbhostintegserv2000 Technology : kbAudDeveloper kbSNAServSearch kbHostIntegServ2000 kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 kbSNAServ400SP4 Version : :4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.