DOCUMENT:Q311257 06-AUG-2002 [sms] TITLE :SMS: Resources Not Discovered if Anonymous Connections Off PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbnetwork kbtool kbui kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using the Network Discovery method in Systems Management Server (SMS) 2.0 and Remote Client Installation with the "Topology, client, and client operating systems" Network Discovery option is turned on, computers may be discovered, but may not be installed. The following entry in the NetDisc.log file may show that Network Discovery could not connect to the computer to determine the operating system name and version: ADM: NtBrowser: Failed to create an anonymous connection to device computer name due to insufficient access. CAUSE ===== This problem may occur if anonymous connections are turned off on the discovered computer. WORKAROUND ========== To work around this problem, turn on anonymous connections, either manually through the registry, or by using a group policy. Registry Method --------------- For additional information manual configuration of anonymous connections by using the registry, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q143474 Restricting Information Available to Anonymous Logon Users Q246261 How to Use the RestrictAnonymous Registry Value in Windows 2000 Group Policy Method ------------------- For group policies that are defined at either the local, site, domain, or organizational unit level, either turn off or change the setting to "None. Rely on default permissions" in the Group Policy editor under: Computer Configuration \ Windows Settings \ Security Settings \ Local Policies \ Additional restrictions for anonymous connections RESOLUTION This problem has been corrected in the fix that is described in the following Microsoft Knowledge Base article: Q312512 SMS: Network Discovery Cannot Connect Anonymously to Client After Remote Client Installation STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. MORE INFORMATION ================ SMS Network Discovery uses an anonymous connection to determine what operating system and version a computer has. SMS Network Discovery does not use the SNMP SysDescr value, it makes an RPC call even if SNMP is turned on. If SMS Network Discovery cannot determine the operating system, it cannot write that property to the resulting Discovery Data Record (DDR). Because SMS Discovery Data Manager (DDM) only writes Client Configuration Requests (CCRs) for computers that are running Microsoft Windows NT, Microsoft Windows 2000, or Microsoft Windows XP, DDM is designed to not create CCRs unless it can determine the operating system from the DDR. Additional query words: prodsms ====================================================================== Keywords : kbnetwork kbtool kbui kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.