DOCUMENT:Q308705 16-AUG-2002 [sms] TITLE :SMS: Cannot Install Client Components w/ Terminal Services PRODUCT :Microsoft Systems Management Server PROD/VER::2.0,2.0 SP1,2.0 SP2,2.0 SP3,2.0 SP4 OPER/SYS: KEYWORDS:kbsms200 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3, 2.0 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install the SMS Client components, the SMS Client software installation may not complete successfully. You see only the WN_LOGON.log file in the client logs folder (Winnt\Sms\Ms\Logs). The last entry in the WN_LOGON.log file is: Calling _spawnl("C:\WINNT\MS\SMS\CORE\BIN\Boot32wn.exe", "C:\WINNT\MS\SMS\CORE\BIN\Boot32wn.exe", "-NT", This problem occurs when you install the SMS Client components on: - A Microsoft Windows NT-based computer with Terminal Services installed by means of Smsls.bat. -or- - A Microsoft Windows 2000-based computer with Terminal Services installed by means of Smsls.bat. CAUSE ===== This problem occurs if the Terminal Services service is installed on a Windows NT-based computer or a Windows 2000-based computer. WORKAROUND ========== Install the client manually by using either Smsman.exe or Windows NT Remote Installation. Additional query words: prodsms ====================================================================== Keywords : kbsms200 Technology : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3 kbSMS200SP4 Version : :2.0,2.0 SP1,2.0 SP2,2.0 SP3,2.0 SP4 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.