DOCUMENT:Q304744 08-MAY-2002 [sna] TITLE :Print Jobs May Have Incorrect LPI Or Page Breaks PRODUCT :Microsoft SNA Server PROD/VER:: OPER/SYS: KEYWORDS:kbhis2000 kbhis2000bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Host Integration Server 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== LU3 print jobs may print at 6 lines per inch (LPI) even though the print session is configured to print a specified number of lines per page that should result in a different LPI value (such as 8 LPI). Additionally, LU1 and LU3 print jobs that are configured to use a fixed font size may have page breaks (Form Feeds) at incorrect intervals. For example, a print job that should contain 66 lines per page may actually print with only 42 lines per page. CAUSE ===== The following problems have been identified with the host print service that is included with Host Integration Server 2000: - The Lines Per Page, also known as Maximum Page Length (MPL), parameter is ignored for LU3 print sessions. - The host print service incorrectly issues page breaks if a fixed font size is specified in LU1 and LU3 print sessions. - The host print service incorrectly ignores the specified LPI or Lines Per Page configuration when the Do Not Scale Horizontally option is selected. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Host Integration Server 2000 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: +-----------------------------------+ | Date | Time | File name | +-----------------------------------+ | Jul-31-2001 | 07:52 | Ppd3270.dll | +-----------------------------------+ | Jul-31-2001 | 07:52 | Winvprt.dll | +-----------------------------------+ NOTE: Because of file dependencies, the most recent fix that contains the above files may also contain additional files. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Host Integration Server 2000. MORE INFORMATION ================ The host print service that is included with Host Integration Server 2000 includes a number of configuration options that affect the formatting of host print jobs. The following are two clarifications with regards to the available horizontal and vertical scaling options: - The Do Not Scale Vertically option overrides the Lines Per Page setting. If a specific Lines Per Page value is specified in the print session configuration, it implies the use of vertical scaling so that the host print service can fit the specified number of lines on a printed page. - Selecting a fixed-size font in the print session configuration overrides all other horizontal and vertical scaling settings. Therefore, the host print service does not perform any horizontal or vertical scaling for print jobs printed through that print session. Configuring a specific font point size for a font determines the exact size and spacing of the font. It is the opposite of both the LPI and Lines Per Page configuration options. Using an explicit LPI setting indicates that the font size doesn't matter as long as the print job has the specified number of lines per inch. Using an explicit Lines Per Page setting indicates that the font size doesn't matter as long as the print job has the specified number of lines on the page. Additional query words: ====================================================================== Keywords : kbhis2000 kbhis2000bug Technology : kbAudDeveloper kbHostIntegServ2000 Version : : Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 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