DOCUMENT:Q301574 06-AUG-2002 [sms] TITLE :SMS: Context Menu Is Missing for Resources PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 SP2,2.0 SP3 OPER/SYS: KEYWORDS:kbsms200preSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0 SP2, 2.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using the Systems Management Server (SMS) Administrator console to manage resources, the shortcut menu that appears when you right-click an item may be missing appropriate commands such as Remote Tools or Resource Explorer. Instead, only the Help command is displayed. This problem occurs if the account in use has no class rights to collections, but has multiple local or global group-based instance permissions to some or all collections. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4. MORE INFORMATION ================ Under the circumstances in which this problem occurs, a related issue may also occur. For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q282403 SMS: Resources in Collections Appear Duplicated Additional query words: context ====================================================================== Keywords : kbsms200preSP4fix Technology : kbSMSSearch kbSMS200SP2 kbSMS200SP3 Version : :2.0 SP2,2.0 SP3 Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.