DOCUMENT:Q296995 15-AUG-2002 [winnt] TITLE :Find Printer Search Does Not Work on a Windows NT 4.0 Client PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kbWin2000PreSP3Fix kbWin2000sp3fix kbDirServices ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft Windows NT Workstation version 4.0 - Microsoft Active Directory Client Extension - Microsoft Active Directory Services Interface, Microsoft Active Directory Client ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Find Printer action to locate all of an Active Directory domain's printers, the search may not work and may return the following error message: No items match the current search. This problem occurs under the following circumstances: - The client is a Windows NT 4.0-based computer with Active Directory Client for Windows NT 4.0 installed. - The client is searching for all printers in a domain other than the domain in which its machine account resides. If the search occurs in the computer's own domain, the search returns all the domain's printers. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q260910 How to Obtain the Latest Windows 2000 Service Pack The English version of this fix should have the following file attributes or later: Date Time Version Size File name --------------------------------------------------------- 5/8/2001 07:12p 5.0.2195.3593 123,664 Wldap32.dll STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3. MORE INFORMATION ================ For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base: Q249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes The Directory Services client for Windows NT 4.0 is available for download from the following Microsoft Web site: http://www.microsoft.com/windows2000/adclients Additional query words: kbDirServices dsclient.exe ====================================================================== Keywords : kbWin2000PreSP3Fix kbWin2000sp3fix kbDirServices Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbAudDeveloper kbADSIActiveDirectory kbADSISearch Version : :4.0 Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.