DOCUMENT:Q295967 23-AUG-2001 [sna] TITLE :HIS2000 Clients Do Not Access Config File on Localized Win 2000 PRODUCT :Microsoft SNA Server PROD/VER:: OPER/SYS: KEYWORDS:kbhis2000 kbhis2000bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Host Integration Server 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to open a 3270 session by using either the Host Integration Server 2000 (HIS 2000) Administrator Client or the HIS 2000 End User Client on a localized Windows 2000 system, you may receive the following error message: Error: No WMI Servers are available. Cannot access Config CFG files CAUSE ===== The HIS 2000 Setup program does not grant the Remote Enable permission to the Everyone group for the Windows Management Instrumentation (WMI) Root\MicrosoftHIS namespace when you install Microsoft Host Integration Server 2000 on a localized Windows 2000 system. WORKAROUND ========== To work around this problem, do either of the following: - From the HIS 2000 root directory, run the following command: "Wmiace /namespace:root\microsofthis /user: /mask:0x20" (without the quotation marks) where is the equivalent group name of the installed language. For example, if the language is German, the command resembles the following: "Wmiace /namespace:root\microsofthis /user:Jeder /mask:0x20" (without the quotation marks) - Grant permission manually. To do this, follow these steps: 1. Right-click My Computer and click Manage. 2. In Services and Applications, right-click WMI Control and click Properties. 3. Click the Security tab, then locate and select MicrosoftHIS Namespace. 4. Click Security and grant Remote Enable permissions to the Everyone group. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Host Integration Server 2000. MORE INFORMATION ================ The HIS 2000 setup program uses a separate command to grant the Remote Enable permissions. The syntax is the following: "Wmiace /namespace:root\microsofthis /user:Everyone /mask:0x20" (without the quotation marks) Because the Everyone group is named differently on localized versions of Windows 2000, this command fails to grant the required permissions. Additional query words: HIS2000 Namespace WMI Setup WMIACE ====================================================================== Keywords : kbhis2000 kbhis2000bug Technology : kbAudDeveloper kbHostIntegServ2000 Version : : Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.