DOCUMENT:Q288547 15-AUG-2002 [sms] TITLE :SMS: WMI Returns Win32_Share Instances Indefinitely PRODUCT :Microsoft Systems Management Server PROD/VER::1.1,1.5,2.0 OPER/SYS: KEYWORDS:kbWBEM kbsms200 kbsms200bug kbInventory kbSysAdmin kbsms200preSP4fix kbWin2000sp3fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Windows Management Instrumentation (WMI) can return instances of the Win32_Share class indefinitely. This problem can occur until you restart the computer or you stop the Winmgmt service. When this problem occurs, the Winmgmt exhibits high levels of CPU usage. On the Systems Management Server (SMS) clients, this problem may cause symptoms such as high CPU usage by the Winmgmt service and the creation of large hardware inventory MIF files by the SMS Hardware Inventory agent. The MIF files may be so large that they exceed the default maximum MIF file processing size that is defined in SMS 2.0 (5,000,000 bytes) and may not be processed. CAUSE ===== If more than approximately 256 shares exist on the computer, querying for instances of the Win32_Share class by using WMI may be reiterative. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q260910 How to Obtain the Latest Windows 2000 Service Pack WORKAROUND ========== To work around this problem with SMS 2.0, disable the Win32_Share class enumeration in the SMS site's Sms_def.mof file. STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4. This problem was first corrected in Windows 2000 Service Pack 3. Additional query words: kbMgmtAdmin prodsms ====================================================================== Keywords : kbWBEM kbsms200 kbsms200bug kbInventory kbSysAdmin kbsms200preSP4fix kbWin2000sp3fix Technology : kbSMSSearch kbSMS200 Version : :1.1,1.5,2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.