DOCUMENT:Q287616 15-AUG-2002 [iis] TITLE :FTP Error 550 Occurs When You Use Put and Append Commands PRODUCT :Internet Information Server PROD/VER::5.0 OPER/SYS: KEYWORDS:kbnetwork kbWin2000PreSP3Fix kbWin2000sp3fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you append to a file immediately after you upload it to a Microsoft FTP server that is storing data on a UNC share, the following error message may appear: 550 "filename": The process cannot access the file because it is being used by another process CAUSE ===== The append command attempts to open the file that you uploaded before the redirector has fully committed the file to disk. WORKAROUND ========== Insert a delay between the put and the append commands to give the FTP server to commit the file. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q260910 How to Obtain the Latest Windows 2000 Service Pack The English version of this fix should have the following file attributes or later: Date Time Version Size File name ------------------------------------------------------------- 2/21/2001 10:54a 5.0.2195.3278 117,008 Ftpsvc2.dll STATUS ====== Microsoft has confirmed that this is a problem in Internet Information Services 5.0. This problem was first corrected in Windows 2000 Service Pack 3. Additional query words: kbNetworking ====================================================================== Keywords : kbnetwork kbWin2000PreSP3Fix kbWin2000sp3fix Technology : kbiisSearch kbiis500 Version : :5.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.