DOCUMENT:Q281930 06-AUG-2002 [sms] TITLE :SMS: ODP Schedule Times Are Reset to One-Hour Default PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 SP2,2.0 SP3 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbsms200preSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0 SP2, 2.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When Systems Management Server (SMS) Advertised Programs Manager (Smsapm32.exe) starts, the Offer Data Provider (ODP) schedule times are reset to their default of 1 hour until the next Client Configuration Installation Manager (CCIM) cycle is run. If the SMS ODP schedules have been changed from their default of 1 hour, they are not reset to their expected values until the next CCIM interval (the default interval is 23 hours). This problem affects SMS 2.0 Service Pack 2 (SP2) and Service Pack 3 (SP3) only. CAUSE ===== When Smsapm32.exe starts, it incorrectly overrides any user-configured or administrator-configured ODP refresh times. Therefore, if clients have been configured not to check for new advertised programs for long periods (for example, to reduce network bandwidth), the configured schedule is not used until the next scheduled CCIM interval (the default interval is 23 hours). RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug kbsms200preSP4fix Technology : kbSMSSearch kbSMS200SP2 kbSMS200SP3 Version : :2.0 SP2,2.0 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.