DOCUMENT:Q279355 11-JUN-2002 [sna] TITLE :Removing MSDE Does Not Remove Registry Key MS_HI_Server_DB PRODUCT :Microsoft SNA Server PROD/VER:: OPER/SYS: KEYWORDS:kbDSupport kbhis2000 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Host Integration Server 2000 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== When you install Host Integration Server (HIS) 2000, the User Credential Database, which is located under the Security Integration option, may not be displayed as an installable feature. CAUSE ===== If HIS 2000 and Microsoft Database Engine (MSDE) (which is required for Host Security) were previously installed, but later both products were removed, the next time you re-install HIS 2000, the User Credential Database is not listed as a feature to install. Because this feature is not listed, the Setup program assumes that MSDE was already installed on this system, when in fact, it was not. During the process of removing MSDE, the MS_HI_Server_DB registry key was not deleted. WORKAROUND ========== WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To work around this problem: 1. Delete the MS_HI_Server_DB registry key, which is located as follows: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MicrosoftSQLServer\MS_HI_Server_DB 2. Re-run the HIS 2000 installation. The User Credential Database now should be listed as an installable feature. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbDSupport kbhis2000 Technology : kbAudDeveloper kbHostIntegServ2000 Version : : Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.