DOCUMENT:Q276230 13-JUN-2001 [sna] TITLE :SNA Server Incorrectly Formats the First Line of Page PRODUCT :Microsoft SNA Server PROD/VER::4.0 SP1,4.0 SP2,4.0 SP3 OPER/SYS: KEYWORDS:kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0 SP1, 4.0 SP2, 4.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== The SNA Server's host print service may cause spaces to be printed in the wrong order if the host print job contains data in the following sequence: 0C400D Where: X'0C' - Form Feed X'40' - Space X'0D' - Carriage Return - Any valid printable data Instead of printing the data in the correct order, the carriage return is executed first, and then the space codes. As a result, the top line is formatted incorrectly. RESOLUTION ========== To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server version 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3. This problem was first corrected in SNA Server 4.0 Service Pack 4. Additional query words: Winvprt sp1 sp2 sp3 ====================================================================== Keywords : kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 Version : :4.0 SP1,4.0 SP2,4.0 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.