DOCUMENT:Q275591 12-APR-2001 [sms] TITLE :SMSINST: Logon Server Manager Deletes Smslogon Language Folders PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug smsinst ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Windows NT 4.0 Logon Server Manager may incorrectly remove language folders from the Smslogon\X86.bin and Smslogon\Alpha.bin folders when the site does not contain those languages. When multiple sites of different languages share Smslogon points, the sites continually remove language folders, each from the other's site, and then each computer writes its language back during each Windows NT 4.0 Logon Server Manager cycle again. When this problem occurs, the client files that are in the logon points are occasionally unavailable to the client computers. Also, this behavior may cause excessive bandwidth use, especially when international client packs are installed. WORKAROUND ========== To work around this problem, remove the Full Control and Modify permissions from the System Management Server (SMS) Service account to the Smslogon\X86.bin and Smslogon\Alpha.bin folders, and then give the account all other permissions, so that Windows NT 4.0 Logon Server Manager can only write, and not delete, files on each cycle. This behavior prevents the cycling of the files; however, it is important to verify that any hotfixes or service packs that you install after you modify the permissions are installed correctly. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: prodsms smsman icp ====================================================================== Keywords : kbsms200 kbsms200bug smsinst Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.