DOCUMENT:Q273614 08-MAY-2002 [winnt] TITLE :Cannot Change Cluster Share Resource Permissions PRODUCT :Microsoft Windows NT PROD/VER::1.0,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a OPER/SYS: KEYWORDS:kbenv kbtool kbWinNT400PreSP7Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Cluster Server, version 1.0 - Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP4, 4.0 SP5, 4.0 SP6, 4.0 SP6a ------------------------------------------------------------------------------- SYMPTOMS ======== When you make changes to the cluster share resource permissions after you install Cluster Server Service Pack 4 (SP4), your changes may not be saved. CAUSE ===== Cluster Server made a change in Cluster Server SP4 to include smbshares. The NetShareSetInfo function is in Cluster Server SP4, but it does not match with what happened in earlier versions. For example, in Cluster Server Service Pack 3 (SP3) this function is imported from netapi to check and set the security upon a change. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Size File name Platform ------------------------------------------------------------- 11/03/200 08:14 PM 166,000 Clusres.dll Intel 11/03/200 08:14 PM 30,000 Resutils.dll Intel 11/03/200 08:12 PM 266,000 Clusres.dll Alpha 11/01/200 09:41 PM 49,000 Resutils.dll Alpha STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbenv kbtool kbWinNT400PreSP7Fix Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp6 kbWinNTSEnt400sp5 kbWinNTSEnt400sp4 kbWinNTS400search kbAudDeveloper kbClustServSearch kbWinNTSEnt400SP6a kbClustServ100 Version : :1.0,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a Hardware : ALPHA x86 Issue type : kbprb Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.