DOCUMENT:Q269278 08-AUG-2001 [winnt] TITLE :"Stop 0x0000007f" During Windows NT 4.0 Setup PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kberrmsg kbsetup kbWinNT4sp6fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install Windows NT 4.0, you may receive the following error message on a blue screen: Stop 0x0000007f When this issue occurs, you must reboot the computer. CAUSE ===== This behavior can occur because of a timing issue between the hard disk and the operating system. This is a known issue with the original Hal.dll file that is included with Windows NT 4.0. RESOLUTION ========== To resolve this issue, reboot the computer and allow Setup to restart. If the problem occurs repeatedly, format the partition with the FAT file system, and then install Windows NT 4.0. If you want to use the NTFS file system, convert the partition to NTFS by using the convert command after you install Windows NT 4.0. After you successfully install Windows NT 4.0, install Windows NT 4.0 Service Pack 6a (SP6a) as soon as possible. SP6a includes an updated Hal.dll file that resolves this issue. For additional information about obtaining Windows NT service packs, click the article number below to view the article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kberrmsg kbsetup kbWinNT4sp6fix Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.