DOCUMENT:Q269195 23-OCT-2000 [winnt] TITLE :Active Directoy MA Does Not Allow DN PRODUCT :Microsoft Windows NT PROD/VER::2.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Metadirectory Services, version 2.2 ------------------------------------------------------------------------------- SYMPTOMS ======== If the Management Agent (MA) logon information used to connect to Active Directory is specified as a distinguished name (DN), the MA cannot locate Active Directory. The operator's log may contain an error message similar to the following: ERR_00 0590 00/07/20 14:54:10.202 (AD-MA_doSchemaDiscovery) Couldn't bind to bpdomain.local: LDAP error 49, Invalid Credentials. CAUSE ===== This behavior occurs because the MA requires the user's credentials to be set up either as a user principal name, for example, user@domain.com, or in down-level domain format, for example, domain\user. RESOLUTION ========== To resolve this behavior, you must set up the user's credentials either as a user principal name, or in down-level domain format. STATUS ====== This behavior is by design. Additional query words: metadirectory, via, zoomit, adma ====================================================================== Keywords : Technology : kbMMSSearch kbMMS220 Version : :2.2 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.