DOCUMENT:Q267963 08-AUG-2001 [winnt] TITLE :Ping Utility Takes a Long Time to Return Results with NetBIOS Na PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Ping utility to ping another computer by its NetBIOS name, the Ping utility may take a long time to return results. CAUSE ===== This behavior can occur when no Domain Name System (DNS) server is available on the network. The Ping utility first queries DNS for a host name. If no DNS server is available, the TCP/IP protocol will try the DNS query again. Only after the DNS queries do not succeed will the Ping utility attempt to resolve the name by using the NetBIOS name resolution sequence. MORE INFORMATION ================ For more information about name resolution, refer to the following articles in the Microsoft Knowledge Base: Q172218 Microsoft TCP/IP Host Name Resolution Order Q119493 NetBIOS over TCP/IP Name Resolution and WINS Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.