DOCUMENT:Q265030 30-DEC-2000 [iis] TITLE :Netscape Cannot Browse Intranet Site PRODUCT :Internet Information Server PROD/VER::1.0,2.0,3.0,4.0,5.0 OPER/SYS: KEYWORDS:kbIIS ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server versions 1.0, 2.0, 3.0, 4.0 - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to access an intranet site with the Netscape 4.51 browser, the following error message may appear: 401.3 Unauthorized due to ACL on resource When you attempt to access the same intranet site with the Microsoft Internet Explorer browser, everything works as expected. CAUSE ===== This problem may occur if you are using NTLM (NT challenge/response) or Windows Integrated authentication. Netscape can only use Basic authentication. WORKAROUND ========== To work around this problem, follow these steps: WARNING: Using this procedure may make your username and password vulnerable to hackers, because Basic authentication is sent in clear text. 1. Start Internet Information Services (IIS). 2. Right-click the intranet site that you want. 3. On the shortcut menu, click Properties, and then click the Directory Security tab. 4. At Anonymous access an authentication control, click Edit. 5. At Authenticated access, click to select the Basic authentication check box. NOTE: You also have to give the user account the Log on Locally right to allow Basic authentication. MORE INFORMATION ================ For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q142868 IIS: Authentication and Security Features The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 401.3 ====================================================================== Keywords : kbIIS Technology : kbiisSearch kbiis500 kbiis400 kbiis300 kbiis200 kbiis100 Version : :1.0,2.0,3.0,4.0,5.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.