DOCUMENT:Q264972 18-SEP-2001 [winnt] TITLE :Event ID 5072 and Error 5216 Appear When You Restart Cluster Ser PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you restart Node A of a cluster, the Cluster Service does not start, and Event Viewer records Event ID 5072 and Error 5216. CAUSE ===== This behavior can occur when the startup type of the Internet Information Service (IIS) Admin Service is set to Manual. RESOLUTION ========== To resolve this behavior, set the startup type of the IIS Admin Service to Automatic; the cluster starts normally. MORE INFORMATION ================ Follow these steps: 1. Start Control Panel, and then double-click Services. 2. In the Service list, click IIS Admin Service. 3. Click Startup. 4. In the Startup Type group, click Automatic, and then click OK. 5. Click Close, and then quit Control Panel. Additional query words: mscs ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search Version : :4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.