DOCUMENT:Q264493 08-MAY-2002 [sms] TITLE :Cannot Create Secondary Site from Source Files on Local Drive PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 SP2 OPER/SYS: KEYWORDS:kbenv kbsetup kbtool kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200preSP3 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== In the Microsoft Systems Management Server (SMS) Administrator Console, the Secondary Site Creation Wizard provides the option of transferring source files to the secondary site server from the primary site server, or of specifying that the installation source files are on a CD-ROM at the secondary site server. If the second option is selected, the Setup program searches for installation source files from a local CD-ROM or a shared network CD-ROM drive. If source files from the installation CD-ROM are copied to a local hard disk on the secondary site server, Setup is unable to find them because it looks for the source files on the CD-ROM drive. If the installation CD-ROM is not inserted in the CD-ROM drive, Setup does not work. CAUSE ===== This behavior occurs because the bootstrap is not configured to examine the local drive for the SMS installation files. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q288239 How to Obtain the Latest Systems Management Server 2.0 Service Pack WORKAROUND ========== It is possible to use installation source files on the local hard disk by sharing the folder where they reside, and then connecting to it as a network drive by using the net use command. This method allows you to copy the source files to the local hard disk of the secondary site server so that Setup can find them there. This method can be useful for a customer whose clients are spread across a large geographic area with local area network (LAN) and wide area network (WAN) connections. These clients can load the operating system and all necessary software on the servers, copy the SMS 2.0 CD-ROM files locally to various server's hard disks, ship the servers to their destinations, and then initiate the Create Secondary Site process, directing Setup to search for the source files locally. Creating a Secondary Site Using Local Source Files on a Secondary Site Server ----------------------------------------------------------------------------- 1. Copy the source files from the SMS 2.0 CD-ROM to a folder on a local drive of the secondary site server. 2. Share the folder and connect to it (from the same computer) by using the net use command. This action effectively creates a network connection. 3. Initiate the secondary site creation by clicking the "Installation source files are on a CD-ROM at secondary site server" option. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.This problem was corrected in Systems Management Server 2.0 Service Pack 3 (SP3). MORE INFORMATION ================ With the hotfix installed, the Bootstrap service will now search CD-ROM drives, local fixed and removable drives, and network drives for the SMS installation files. Additional query words: prodsms ====================================================================== Keywords : kbenv kbsetup kbtool kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200preSP3 Technology : kbSMSSearch kbSMS200SP2 Version : :2.0 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.